Top up showing as error when transaction successful


#1

I have verified my identity, etc. When trying to create a finangel card, I am asked to top up - I have put in £10 and my card details. My bank tells me the transaction has been successful, but the app says that there has been an error and wants me to try again.


#2

Good evening Daniela :blush:
We have already answered your message in Finangel Support chat.
Please check it when you can.
Best wishes,
Finangel Team :blush: